Shipping

For your convenience we offer two choices for getting your order.  You can arrange to have the books shipped to your home (you'll pay an additional shipping and handling charge) or, for no extra charge, you can arrange to pick up your order at the HPU Bookstore location of your choice (Downtown, Hawaii Loa, Schofield, Kaneohe, Camp Smith, Tripler, Hickam, or Pearl Harbor).

Orders For Pickup

There is no additional cost for orders being picked up at any HPU campus bookstore.  In most cases, your order will be ready for pick-up at the Downtown campus by 4:00 pm of the following business day.  You will be notified via e-mail as soon as it is ready.  If the item(s) you requested are on backorder you will receive an e-mail with the estimated time of arrival.  You can cancel any backorder by calling us at 808-544-0290 or e-mailing us at bookstore@hpu.edu. 

For orders being picked up at an HPU campus other than Downtown, please allow an additional business day.

We are not responsible for any unclaimed orders for pick-up once the term has completed.  Unclaimed orders for pick-up are always subject to our refund policy and not eligible for refund once the refund period has passed.

Items being shipped direct from the vendor are not eligible for pick-up in the store.

Orders For Delivery On Oahu - Oahu Courier

There is a shipping and handling charge of $7.95 for the first item and $1.00 for each additional item.  We can not use this method for delivery to a P.O. or APO box.  In most cases, your order will take approximately 3 to 5 business days to get to you.  We will send you an e-mail as soon as your order ships along with a tracking number (if applicable).  If the item(s) you requested are on backorder you will receive an e-mail with the estimated time of arrival.  You can cancel any backorder by calling us at 808-544-0290 or e-mailing us at bookstore@hpu.edu.

Orders For Delivery By U.S. Priority Mail (Oahu, Outer Island or North America)

There is a shipping and handling charge of $7.95 for the first item and $1.00 for each additional item.  In most cases, your order will take approximately 1 to 3 weeks for delivery.  We will send you an e-mail as soon as your order ships.  If the item(s) you requested are on backorder you will receive an e-mail with the estimated time of arrival.  You can cancel any backorder by calling us at 808-544-0290 or e-mailing us at bookstore@hpu.edu. 

Orders for Delivery by FedEx 2nd Day

For Outer Islands or North America only.  There is a shipping and handling charge of $16.95 for the first item and $2.00 for each additional item.  We can not use this method to ship to P.O. or APO boxes.  In most cases, your order will take approximately 3 to 5 days for delivery.  We will send you an e-mail as soon as your order ships along with a tracking number.  If the item(s) you requested are on backorder you will receive an e-mail with the estimated time of arrival.  You can cancel any backorder by calling us at 808-544-0290 or e-mailing us at bookstore@hpu.edu. 

Orders for Delivery by FedEx Next Day

For Outer Islands and North America only.  There is a shipping and handling charge of $21.95 for the first item and $2.00 for each additional item.  We can not use this method to ship to P.O. or APO boxes.  In most cases, your order will take approximately 2 to 3 days for delivery.  We will send you an e-mail as soon as your order ships along with a tracking number.  If the item(s) you requested are on backorder you will receive an e-mail with the estimated time of arrival.  You can cancel any backorder by calling us at 808-544-0290 or e-mailing us at bookstore@hpu.edu. 

Orders for International Delivery via USPS

There is a shipping and handling charge of $27.00 for the first item and $2.00 for each additional item.  If the items being ordered are extremely light or small and shipping charges are significantly less, we will lower the shipping charges accordingly.  Orders being sent to other countries will take approximately 12 to 15 business days.  We will send you an e-mail as soon as your order ships.  If the item(s) you requested are on backorder you will receive an e-mail with the estimated time of arrival.  You can cancel any backorder by calling us at 808-544-0290 or e-mailing us at bookstore@hpu.edu. 

Orders for International Delivery via FedEx

There is a shipping and handling charge of $35.00 for the first item and $2.00 for each additional item.  If the item(s) being ordered are extremely light or small and shipping charges are significantly less, we will lower the shipping charges accordingly.    We can not ship this method to P.O., A.P.O., or F.P.O. boxes.  Orders being sent to other countries take approximately 3 to 5 business days.  We will send you an e-mail as soon as your order ships.  If the item(s) you requested are on backorder you will receive an e-mail with the estimated time of arrival.  You can cancel any backorder by calling us at 808-544-0290 or e-mailing us at bookstore@hpu.edu.